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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karie Meert

March 13, 2025

5  out of  5
rating by Karie Meert
"The office staff is always courteous and friendly. Today Tumpa was extra pleasant when taking my insurance payment ! Great team with Chris Neal State Farm!"
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Lori Disselberger (Lori Diss)

March 13, 2025

5  out of  5
rating by Lori Disselberger (Lori Diss)
"The staff is very friendly and knowledgeable. They never make you feel rushed or like you're an inconvenience. Tumpa always goes above and beyond when I call."
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Jacob Bucher

March 12, 2025

5  out of  5
rating by Jacob Bucher
"Tumpa is always such a great help. She is willing to assist however she can and has the answers you need. I have been with State Farm for over 10 years, I would never think about switching to someone else."
We responded:
"Thank you, Jacob, for your kind words and five-star review. Appreciate your trust in our agency. "
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Jody Torma

March 12, 2025

5  out of  5
rating by Jody Torma
"Tumpa does an awesome Job! Great customer service!"
We responded:
"Thank you, Jody, for a five-star review and kind words. We appreciate your business."
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Tanya

March 7, 2025

5  out of  5
rating by Tanya
"We have been with State Farm a number of years but were recently transferred to this office. Chris spent a lot of time reviewing and explaining everything to us. He was very thorough and thoughtful, taking into consideration where we are in life and what our personal needs are as a family to ensure we have the proper coverage. We really appreciated the time he spent with us and I can't speak highly enough about him and how friendly the staff is at his office!"
We responded:
"Thank you for the kind words and five-star review. We are excited to assist you and your beautiful family with your insurance needs. "
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Lily Henry

February 14, 2025

5  out of  5
rating by Lily Henry
"Thank you to Tumpa Akther!"
We responded:
"Thank you, Lily for the 5 Star review. "
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Joshua Kelly

February 13, 2025

5  out of  5
rating by Joshua Kelly
"I couldn't be more impressed with professionalism and dedication by Chris, Karen, and Tumpa. It is rare to come across such a well-rounded supportive team. If you are looking for an insurance company that truly cares about its clients, I highly recommend Chris Neal State Farm."
We responded:
"Thank you, Josh, for your review and kind words. We appreciated handling your insurance needs. "
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martin chiphwanya

February 11, 2025

5  out of  5
rating by martin chiphwanya
"Tumpa was so helpful and respectful. She is a true professional"
We responded:
"Thank you for the 5 Star review and kind works Martin. Thank in your trust in us. "
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Robin Zon

January 27, 2025

5  out of  5
rating by Robin Zon
"Tumpa who assisted me was great ! Simple and fast !!"
We responded:
"Thank you for the 5 Star review Robin. We appreciate your business. "
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Sabrina Hudson

December 30, 2024

5  out of  5
rating by Sabrina Hudson
"Tumpa and Chris are always a pleasure to work with!"
We responded:
"Thank you, Sabina. So, appreciate your trust in us. Wishing you and yours a Happy New Year!!"
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Steve Baney

December 26, 2024

5  out of  5
rating by Steve Baney
"Chris's staff has been very helpful over the years and Tumpa and Karen are great to work with!"
We responded:
"It has been our absolute pleaser working with you over the years. Have a Happy New Year Steve!!"
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Cheri Wenzel

December 26, 2024

5  out of  5
rating by Cheri Wenzel
"Karen always is helpful and takes care of my payments."
We responded:
"Thank you for your kind words and 5-star review. Happy Holidays to you and yours. "
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Lisbeth Kelly

December 18, 2024

5  out of  5
rating by Lisbeth Kelly
"Chris Neal and State Farm have been my trusted and LOCAL insurance company for at least 20+ years. Chris has always been there for us with a growing family and changing circumstances. Like I told him in my most recent dealing, I am grateful for his attentiveness to our insurance needs because he makes it "Painless". Thank you Chris and Tumpa."
We responded:
"Thank you, Liz, for your kind words. Hard to believe it has been over 20 years. It has been an absolute pleasure and look forward to the years to come. Merry Christmas to the whole family. "
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Stephanie Woodcox

December 8, 2024

5  out of  5
rating by Stephanie Woodcox
"I have had insurance through State Farm for over a decade. I am always pleased with the level of customer service I get from this office, especially Tumpa. She has information ready for me quickly and is always delightful to talk with about my needs. I appreciate how she helps me get the best coverage and savings for my policies. The State Farm app was also extremely helpful to me when I needed roadside service—fantastic system in an otherwise stressful situation. Thank you!"
We responded:
"Thank you for your kind words as we are proud on the service Tumpa provides each and every day. We so appreciate your trust in us with your insurance needs. Happy Holidays. "
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Hayden Hurn

October 11, 2024

5  out of  5
rating by Hayden Hurn
"Long time customer of this branch, and my parents are also customers. Tumpa is amazing, I don’t like talking on the phone at all and she makes it so easy for me to get anything done. Always ensures I understand the processes which are being completed."
We responded:
"Thank you, Hayden, for your response and 5-star review. It is hard to believe how long we have known each other. Congratulations on your accomplishments. Spencer says hello. "
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Lynn Hartman

October 7, 2024

5  out of  5
rating by Lynn Hartman
"We have been with State Farm for many years. The Chris Neal office has taken great care of us from the very beginning. We have had other companies send us quotes, but I won’t even look at them because of the service that I’ve received. Chris has a great staff of people as well. Both Tumpa and Josh have helped me with things in addition to Chris and all of them have offered amazing service. I highly recommend them to anyone seeking new insurance coverage. Their rates are great, and their service is outstanding!"
We responded:
"Thank you for your kind words, Lynn. It is amazing how long we have known each other watching your family grow through the years. I'm grateful to have the opportunity to handle your insurance needs all this time. "
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Steve Moragne

September 23, 2024

5  out of  5
rating by Steve Moragne
"Great staff, excellent service...Tampa makes every interaction very easy and simple!! I'd highly recommend!!👌🏾"
We responded:
"Thank you, Steve for the 5-Star review. It was great sitting with you today. "
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Ross Shelton

September 23, 2024

5  out of  5
rating by Ross Shelton
"Chris and his team are very informative and worked with me to get everything I needed. Karen there at the office is a true rockstar!!!!"
We responded:
"Thank you for your kind words and 5-Star review. Appreciate the opportunity to service your insurance needs. "
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Mr. H

September 20, 2024

5  out of  5
rating by Mr. H
"Excellent customer service!"
We responded:
"Thank you, Matt, Appreciate the 5-Star review. Appreciate the many years you have been a part of our agency. "
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Jenn Decastro

September 13, 2024

5  out of  5
rating by Jenn Decastro
"I had an issue with my billing and Tumpa was super helpful at helping me get it taken care of! She the process easy and fixed the issue right away. People like Tumpa are way I stay with State Farm after so many years!"
We responded:
"Thank you, Jen, for your kind words and 5-star review. So glad Tumpa worked out your issue. Have a great week. "
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Tammy Maure

September 11, 2024

5  out of  5
rating by Tammy Maure
"Tampa is fabulous. Always there to help me stay organized. Thank you Tumpa and State Farm"
We responded:
"Thank you, Tammy, thank you for letting us assist in your insurance needs. "
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Faith Bailey

September 4, 2024

5  out of  5
rating by Faith Bailey
"I absolutely love working with Karen at this branch! Everyone I have talked to and met here has been super informative and so kind! I would give higher stars if I could. It’s absolutely a joy using State Farm and Karen goes above and beyond for me and my household answering every single question. Karen also helps me pick the right plans for my needs and family to keep everyone safe on the road and keeps my stuff safe with renters insurance! Definitely fair prices for the amazing customer service and the security you get with them."
We responded:
"Wow, thank you Faith. Karen is a huge part or our team. Nothing more important to having an insurance plan which works for you your family. "
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Kayle Barboza

September 4, 2024

5  out of  5
rating by Kayle Barboza
"Tumpa was so friendly and worked with me gracefully on getting my car insured. Very patient and kind. I feel she really did everything in her power to help me."
We responded:
"Thank you, Kayle, for the 5-Star review. Properly insuring you is important to us. "
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Troy Reid

August 29, 2024

5  out of  5
rating by Troy Reid
"They are very attentive and always very helpful and nice very good people to do business with Tumpa is wonderful"
We responded:
"Thank you for your kind words and compliment. Tumpa does great handling your insurance needs. "
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Chris Harris

August 23, 2024

5  out of  5
rating by Chris Harris
"Tumpa is always so helpful and pleasant to work with. The agency has been great for me for over 20 years now. Thank you!"
We responded:
"Thank you for your 5-Star review. We appreciate servicing your insurance needs. "